Term of Use

Welcome to Serene Mental Health and Sleep ("we," "our," or "us"). By accessing or using our website and telehealth services, you agree to be bound by the following Terms of Use. If you do not agree with any part of these terms, do not use our services.

1. Eligibility

2. Telehealth Services

Our platform connects users with licensed mental health professionals for remote consultations. These services are not for emergency medical situations. If you are experiencing a crisis or emergency, call 911 or go to the nearest emergency room.

3. User Responsibilities

By using our services, you agree to:

• Provide accurate, current, and complete personal and health information
   
• Maintain the confidentiality of your login credentials
   
• Use the services only for lawful, personal, and non-commercial purposes
   
• Not impersonate another individual or falsify your identity
   

4. Prohibited Activities

You agree not to:

• Interfere with or disrupt the security or performance of our website
   
• Attempt unauthorized access to our systems
   
• Upload or transmit malicious code
   
• Use our services for unlawful purposes (e.g., harassment, defamation)
   

5. Privacy and Confidentiality

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your health information in compliance with HIPAA.

6. Intellectual Property

All content on this site (e.g., text, graphics, logos, videos) is the property of [Your Clinic Name] or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our written permission.

7. Disclaimers

• We do not guarantee that our services will meet your expectations or result in specific outcomes.
   
• Our services are provided "as is" and "as available" without warranties of any kind.
   
• We do not practice medicine or provide direct clinical advice—services are delivered by licensed professionals independently.
   

8. Limitation of Liability

To the fullest extent permitted by law, [Your Clinic Name] shall not be liable for any damages arising from:

• Use or inability to use our services
   
• Unauthorized access to your data
   
• Errors or omissions in service delivery
   

9. Third-Party Links

Our site may include links to third-party websites. We are not responsible for their content, policies, or practices.

10. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes become effective upon posting. Continued use of our services after changes are posted constitutes your acceptance of the new terms.

11. Termination

We reserve the right to suspend or terminate your access to our services for any reason, including violations of these Terms.

12. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws rules.

13. Contact Us

If you have questions about these Terms of Use, please contact: admin@serene-mentalhealth.com